Privacy Policy - Yehwo Premium

Privacy Policy

At Yehwo, we are committed to protecting your privacy and ensuring that your personal information is secure. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website Yehwo.com and make purchases from our store.

Store Name: Yehwo
Website URL: Yehwo.com
Products Offered: Cosmetics, Ladies Bags, Women’s Clothing, Watches
Business Address: Block 8, Bathiland Street 31, Plot C-46, Maxinine Floor, Karachi, Pakistan
Contact Number: +923112274709
Customer Support Email: support@yehwo.com

1. Information We Collect

We collect several types of information from you when you visit our website, make a purchase, or interact with us:

Personal Identification Information: This may include your name, email address, mailing address, phone number, and payment information. This data is collected when you create an account, place an order, or sign up for our newsletter.
Non-Personal Identification Information: We also collect non-personal information such as IP addresses, browser type, device type, and pages visited on our site. This helps us improve user experience and analyze website performance.
Payment Information: When you make a purchase, we collect payment-related data such as credit/debit card details. We do not store your payment details; instead, payment processing is handled securely by third-party providers.

2. How We Use Your Information

We use the information we collect in the following ways:

To Process Orders: Your personal information is used to process and fulfill your orders, including shipping, handling, and providing customer service.
To Improve Our Services: We use the data to personalize and improve your experience on our website, such as offering recommendations based on your preferences.
To Send Promotional Offers: With your consent, we may use your email address to send newsletters, special offers, and other promotional communications related to products, services, and events.
For Customer Support: If you contact our support team, we will use the information you provide to resolve any issues and assist you in a timely manner.
To Ensure Security: Your information is used to monitor and prevent fraudulent activity, ensuring a safe and secure shopping experience.

3. Data Security

We implement appropriate technical and organizational measures to protect the personal information we collect from unauthorized access, loss, alteration, or disclosure. All payment transactions are processed through secure third-party payment gateways, and we do not store sensitive payment details such as credit card numbers on our servers.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes without your consent. However, we may share your data with trusted third parties in the following circumstances:

Service Providers: We work with third-party vendors to assist in processing orders, shipping products, and providing customer service. These service providers have access to your personal information only to perform their functions and are not permitted to use your data for other purposes.
Legal Compliance: We may disclose your personal information if required by law, or if we believe that such action is necessary to comply with legal obligations, protect the rights, property, or safety of Yehwo, or prevent fraud.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. You will be notified via email or a prominent notice on our site if such a transfer occurs.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect non-personal information and track your activity on our website. Cookies are small text files stored on your device that help us recognize your preferences and improve your browsing experience. You can control cookie settings through your browser preferences, but please note that disabling cookies may affect the functionality of the site.

6. Your Rights and Choices

As a customer, you have the right to:

Access and Update Your Information: You can view, update, or correct your personal information by logging into your account or contacting us directly.
Opt-Out of Marketing Communications: You may opt-out of receiving promotional emails from us at any time by clicking the unsubscribe link included in each email or by contacting us directly.
Delete Your Account: You may request to delete your account and any associated personal information by contacting our customer support team.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy policies, or practices of third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for use by children under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected information from a child under 18, we will take steps to delete that information as quickly as possible.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes to this policy will be reflected on this page with the updated date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.